State Farm® Insurance Agent Matt Waddell
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Roger Collins
July 4, 2025
5
out of
5
rating by Roger Collins
"They are awesome very professional all the time"
Mike Lococo
May 6, 2025
5
out of
5
rating by Mike Lococo
"Thank you Jeyri. Thank you for your kind touch of professional communication and service."
We responded:
"Thank you, Mike, for sharing your experience! I'm happy to hear that Jeyri's professional communication and service made a positive impact. If you have any further questions or need assistance, feel free to reach out. We're here to help!"
Jack Tubbs
March 18, 2025
5
out of
5
rating by Jack Tubbs
"They helped with a new car coverage and complicated situation as well as being a great home and auto insurance provider for the last 10 years"
We responded:
"Thank you, Jack, for your kind words and for letting us assist with your home and auto insurance for the past 10 years! I am glad we could assist with your new auto coverage and navigate the complicated situation with you. We look forward to continuing to serve you! -Matt "
David McCallister
March 14, 2025
5
out of
5
rating by David McCallister
"I am glad I gave Matt Waddell agency a chance to price my home and auto policies. Naomi was great to work with and explained everything thoroughly. Saved me thousands!!"
We responded:
"Thanks, David! Naomi is wonderful and I am glad you got to experience working with her. We are here always to assist you with all of your auto and home insurance needs. Thank you again for allowing us to serve you! Matt Waddell State Farm Agent"
Kathy Holland
February 26, 2025
5
out of
5
rating by Kathy Holland
"I was referred to Matt by my sisters' Real Estate Agent because I was complaining about how much my current insurance bill was. I called and spoke with Alysia. She sent me a quote within 2 hours or so. I was amazed. I was expecting I would have to wait days. She was great to work with answering my questions and tweaking the quote as we increased limits of liability, etc. She got the new policies in place quickly and at much better price. She was very efficient. I would highly recommend them."
We responded:
"Thank you for sharing your experience, Kathy! I am so glad Alysia was able to provide you with efficient service. Your recommendation means a lot, and we appreciate you choosing us. We're here if you need anything! -Matt"
David
February 7, 2025
5
out of
5
rating by David
"I highly recommend the Matt Waddell agency. Alysia was great she was very helpful answering all my questions. She had me a quote and both home and auto coverage within a few hours. It was a pleasant experience saving money and working with you. I will definitely be referring you to anyone i meet looking to save money on insurance. Thanks"
We responded:
"Hi David! Thank you for the 5-Stars!! Alysia will be so happy that your experience was helpful to take care of your auto insurance and home insurance. The savings is a bonus! Let me know if you would ever want to meet to say hi. I am thankful for the opportunity we have to serve you! Matt State Farm Agent"
Scott S
February 7, 2025
1
out of
5
rating by Scott S
"I would never recommend Matt Waddell as your agent. If you are a minority, including LGBTQ, you should please take my advice and run as far away from his office as you can. There are plenty of other State Farm Agents to choose from. I would never recommend him or his office."
We responded:
"Scott, thank you for your feedback. We are deeply committed to fostering a welcoming and respectful environment for everyone, regardless of background or identity. We take pride in serving our community and strive to ensure that all individuals, no matter who they are, feel valued and supported. We take your concerns seriously and would appreciate the opportunity to better understand your experience. Please feel free to reach out directly so we can address any issues or discuss how we can improve."
Andrea Vogel
January 28, 2025
5
out of
5
rating by Andrea Vogel
"I had a great experience working with Alysia. She was extremely helpful, efficient and able to get us better quotes for both home and auto compared to our current provider. I appreciate Alysia working so diligently for us!"
We responded:
"Thank you for your wonderful feedback, Andrea! I am glad to hear that Alysia provided you with a nice experience. Her efficiency and dedication really make a difference, and I am thrilled she was able to assist you. Never hesitate to reach out! -Matt"
Dena Montesano
January 25, 2025
5
out of
5
rating by Dena Montesano
"Alysia was very kind and professional. Thank you!"
We responded:
"Thank you for your five-star review, Dena! I am glad to hear that Alysia provided you with kind and professional service. Your satisfaction is our top priority, and it’s wonderful to know that she made a positive impact. Thank you for choosing us! -Matt"
Bryan S
January 22, 2025
5
out of
5
rating by Bryan S
"I recently switched my car insurance to State Farm, and I had the pleasure of working with Karissa. From the moment I reached out, she was incredibly helpful and knowledgeable. She took the time to explain my options in detail and helped me find the best coverage for my needs at a great rate. Karissa’s professionalism and friendly demeanor made the entire process smooth and stress-free. I truly appreciate her dedication to excellent customer service and would highly recommend her to anyone looking for insurance assistance. Thank you, Karissa, for making this experience so positive!"
We responded:
"Thank you for sharing your experience, Bryan! I am thrilled to hear that Karissa provided you with such helpful, professional, and friendly service for your auto insurance. Karissa and the rest of our team are happy to help! -Matt"
Jasleen Jones
December 13, 2024
5
out of
5
rating by Jasleen Jones
"Very impressed with the customer service at this office. From the moment I walked into the office I was greeted warmly. Their communication is superb. Highly recommend!!"
We responded:
"I am so very happy, Jasleen we were able to serve you in the highest way at Matt Waddell State Farm! Your recommendation is a solid way to end the year - 5 Stars! Thank you for allowing us to serve you. Happy Holidays! Matt Waddell State Farm Agent"
Bridget
December 11, 2024
5
out of
5
rating by Bridget
"Very easy to switch and the most affordable I’ve found! Karissa and Rebekah were very friendly and professional."
We responded:
"Hi Bridget, thank you for your five-star review! We're thrilled to hear that the switch was simple and that we were able to provide you with coverage within your budget. Rebekah and Karissa are fantastic team members, and we're so glad they provided you with friendly service. We hope to provide you that exceptional service for years to come. - Matt "
Eric Fu
November 23, 2024
5
out of
5
rating by Eric Fu
"Thank you for giving me more coverage while reducing my monthly! I was looking for home insurance for a new home as well as possibly switching car insurance. I’m very glad I got a quote from State Farm. Alysia has been fantastic guiding me through the process and I will be recommending everyone I know."
We responded:
"Hi Eric! That is awesome that Alysia was able to help you with what matters most, protecting you and your family! Alysia and Matt Waddell State Farm Agency are so happy to be able to serve you. Thank you for your business for your auto and home insurance needs. Stop by to say hi sometime. Have a wonderful holiday season! Matt Waddell, State Farm Agent."
Suzyq Diamond
October 22, 2024
5
out of
5
rating by Suzyq Diamond
"I inquired online about insurance and was contacted by Rebecca Parsons. I am so impressed by her professionalism. She was very thorough and asked questions I never even thought about. She did research and if something wasn’t beneficial for me she gave me alternatives she researched! Her follow through was impeccable. She is an excellent asset to her company! I’m really glad we found help like this and I hope we are customers for a long time with this agency."
We responded:
"Hi Suzyq, thank you for sharing your experience with Rebecca Parsons! We are thrilled to hear about Rebecca's dedication to finding you alternative options. Rebecca is indeed an asset to our team, and we're glad she made a positive impact. We appreciate your feedback.- Matt"
Korina Lillard
October 16, 2024
5
out of
5
rating by Korina Lillard
"I definitely recommend reaching out to Matt and his team for any insurance needs you may have. Our real estate development business, and property management business have been using them for our commercial property policies for years and they are always responsive and personable - and not to mention have the best rates around compared to other insurance carriers. I have recently used them for personal auto and home insurance policies, and so far have been pleased to work with them in that realm of insurance as well! Thank you, Matt and team, for all you do! - Korina & the Drake Team"
We responded:
"Hi Korina, thank you for your fantastic review! It is wonderful to hear my team has been able to help you with your insurance needs over the years. We are glad to learn we recently assisted you with your home and auto coverage. Our team aims to provide responsive and personable service, and we are glad to learn we hit the mark. We appreciate your recommendation and look forward to continually serving you! - Matt"
Alex Ponomaren
September 19, 2024
5
out of
5
rating by Alex Ponomaren
"Thank you, State Farm for all your amazing service in past five years. Everyone who I talk to always been professional and nice. Always ready to help at any time of the day. Thank you for making my experience with insurance company great."
We responded:
"Hi Alex, thank you for your kind words and for loyalty to State Farm over the past five years! We are thrilled to hear your interactions with our team has been friendly and helpful. Providing exceptional service and support is what we strive for, and it’s good to know we have made your experience with us positive. We look forward to continuing to serve you in the years to come. - Matt"
Roberta Sanchez
September 14, 2024
5
out of
5
rating by Roberta Sanchez
"Rebekah was very helpful and prompt. I really appreciate her for her patience and all her help to get me a good deal on my auto insurance."
We responded:
"Thank you so much Roberta for giving us and Rebekah 5-STARS! We know insurance can be tough these days, and auto insurance is right in there. We are so happy to serve you at Matt Waddell State Farm Agency! Thank you again, Matt State Farm Agent!"
Bryan Maglietta
September 13, 2024
5
out of
5
rating by Bryan Maglietta
"Best rates excellent customer service"
We responded:
"AWESOME, Bryan! We go out of our way to make sure we are others focused, and your affirmation with 5-Stars tells it all. Thank you for allowing us to serve you at Matt Waddell State Farm Agency! Matt State Farm Agent"
Sean Sawyer
August 14, 2024
5
out of
5
rating by Sean Sawyer
"Karissa was friendly and helpful and got all of my needs met promptly. I had a question that she couldn’t answer, but called back a few minutes later with more information for me, and was able to save me near $600 a year."
We responded:
"Thank you, Sean so much for the review. We think a lot of Karissa too, and are glad you had a 5-star experience with Matt Waddell State Farm! We hope we can serve you for many years. Feel free to stop by to say hi anytime! Matt Waddell State Farm Agent"
Richard Budetti
August 14, 2024
5
out of
5
rating by Richard Budetti
"Good people professional polite and resourceful. I got myself a more than fair deal with 2 cars and a motorcycle."
We responded:
"Hi Richard, Thank you for your five-star review! We're thrilled to hear that you had a positive experience with our team and found our service courteous and resourceful. It's good to know that we could assist you with obtaining a budget-friendly coverage plan for your auto and motorcycle coverage. We appreciate your feedback. - Matt "
Shayne Russell
July 16, 2024
1
out of
5
rating by Shayne Russell
"Monthly payments increased every month (for whatever reasons) instead of every 6 month policy. Then excuses would pop up. If your a soldier this is not the place to go. Couldn't handle my deployment when I was overseas. No hate towards them, but that's the truth."
We responded:
"Hi Shayne, I am sorry to hear about your experience with your rates, and we appreciate you and your service. We apologize for the inconvenience you may have encountered. I am happy to talk with you. Please reach out to me during our business hours to discuss this issue further. - Matt Waddell State Farm Agent"
Amber Shultz
July 12, 2024
5
out of
5
rating by Amber Shultz
"Staff super knowledgeable and friendly"
We responded:
"Thanks, Amber! We have worked together for a while and to receive this 5-Start Review from you really means a lot! Thank you for allowing us to continually serve you at Matt Waddell State Farm! Matt your State Farm Agent!"
Lorenzo D (Ld23brooklyn)
June 24, 2024
5
out of
5
rating by Lorenzo D (Ld23brooklyn)
"Worked with me and got a better deal then my current insurance"
We responded:
"Thank you, Lorenzo for allowing us to get you what you wanted for insurance, and we are very happy to serve you at Matt Waddell State Farm! Have a wonderful summer!!"
Amy Seats
May 22, 2024
5
out of
5
rating by Amy Seats
"I have gotten fabulous service and timely responses from Alysia and other staff at this office!! Highly recommended!!"
We responded:
"Thank you, Amy for allowing Matt Waddell State Farm to serve you. Alysia is one of our top people! Always feel free to connect with us!"
Glenn Coonradt
May 2, 2024
5
out of
5
rating by Glenn Coonradt
"Amazingly good experience. Matt and Naomi were over-the-top responsive and answered all our questions with the competence and confidence that only comes from years of experience. Every complex detail was explained in plain language. Best of all, roof coverage (which is huge for us) was better than every other company we checked, and was by far the cheapest policy we found BY FAR! What else? Monthly payment option if you want, and you can pay with credit cards (cash back!) with no additional service fees for any of it. Imagine that! I rarely write reviews, but thought this would be a way to tangibly tell them, and State Farm, "Thank you.""
We responded:
"Wow! Thank you, Glen! Your review means so much to the Matt Waddell State Farm Agent team. We are so glad that we were able to assist with your insurance needs and provide customer service that left you proud of your decision. Please do not hesitate to contact us if you have any questions. – Matt Waddell State Farm Agent"