State Farm® Insurance Agent Matt Waddell
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Suzyq Diamond
October 22, 2024
5
out of
5
rating by Suzyq Diamond
"I inquired online about insurance and was contacted by Rebecca Parsons. I am so impressed by her professionalism. She was very thorough and asked questions I never even thought about. She did research and if something wasn’t beneficial for me she gave me alternatives she researched! Her follow through was impeccable. She is an excellent asset to her company! I’m really glad we found help like this and I hope we are customers for a long time with this agency."
We responded:
"Hi Suzyq, thank you for sharing your experience with Rebecca Parsons! We are thrilled to hear about Rebecca's dedication to finding you alternative options. Rebecca is indeed an asset to our team, and we're glad she made a positive impact. We appreciate your feedback.- Matt"
Korina Lillard
October 16, 2024
5
out of
5
rating by Korina Lillard
"I definitely recommend reaching out to Matt and his team for any insurance needs you may have. Our real estate development business, and property management business have been using them for our commercial property policies for years and they are always responsive and personable - and not to mention have the best rates around compared to other insurance carriers. I have recently used them for personal auto and home insurance policies, and so far have been pleased to work with them in that realm of insurance as well! Thank you, Matt and team, for all you do! - Korina & the Drake Team"
We responded:
"Hi Korina, thank you for your fantastic review! It is wonderful to hear my team has been able to help you with your insurance needs over the years. We are glad to learn we recently assisted you with your home and auto coverage. Our team aims to provide responsive and personable service, and we are glad to learn we hit the mark. We appreciate your recommendation and look forward to continually serving you! - Matt"
Alex Po
September 19, 2024
5
out of
5
rating by Alex Po
"Thank you, State Farm for all your amazing service in past five years. Everyone who I talk to always been professional and nice. Always ready to help at any time of the day. Thank you for making my experience with insurance company great."
We responded:
"Hi Alex, thank you for your kind words and for loyalty to State Farm over the past five years! We are thrilled to hear your interactions with our team has been friendly and helpful. Providing exceptional service and support is what we strive for, and it’s good to know we have made your experience with us positive. We look forward to continuing to serve you in the years to come. - Matt"
Roberta Sanchez
September 14, 2024
5
out of
5
rating by Roberta Sanchez
"Rebekah was very helpful and prompt. I really appreciate her for her patience and all her help to get me a good deal on my auto insurance."
We responded:
"Thank you so much Roberta for giving us and Rebekah 5-STARS! We know insurance can be tough these days, and auto insurance is right in there. We are so happy to serve you at Matt Waddell State Farm Agency! Thank you again, Matt State Farm Agent!"
Bryan Maglietta
September 13, 2024
5
out of
5
rating by Bryan Maglietta
"Best rates excellent customer service"
We responded:
"AWESOME, Bryan! We go out of our way to make sure we are others focused, and your affirmation with 5-Stars tells it all. Thank you for allowing us to serve you at Matt Waddell State Farm Agency! Matt State Farm Agent"
Sean Sawyer
August 14, 2024
5
out of
5
rating by Sean Sawyer
"Karissa was friendly and helpful and got all of my needs met promptly. I had a question that she couldn’t answer, but called back a few minutes later with more information for me, and was able to save me near $600 a year."
We responded:
"Thank you, Sean so much for the review. We think a lot of Karissa too, and are glad you had a 5-star experience with Matt Waddell State Farm! We hope we can serve you for many years. Feel free to stop by to say hi anytime! Matt Waddell State Farm Agent"
Richard Budetti
August 14, 2024
5
out of
5
rating by Richard Budetti
"Good people professional polite and resourceful. I got myself a more than fair deal with 2 cars and a motorcycle."
We responded:
"Hi Richard, Thank you for your five-star review! We're thrilled to hear that you had a positive experience with our team and found our service courteous and resourceful. It's good to know that we could assist you with obtaining a budget-friendly coverage plan for your auto and motorcycle coverage. We appreciate your feedback. - Matt "
Shayne Russell
July 16, 2024
1
out of
5
rating by Shayne Russell
"Monthly payments increased every month (for whatever reasons) instead of every 6 month policy. Then excuses would pop up. If your a soldier this is not the place to go. Couldn't handle my deployment when I was overseas. No hate towards them, but that's the truth."
We responded:
"Hi Shayne, I am sorry to hear about your experience with your rates, and we appreciate you and your service. We apologize for the inconvenience you may have encountered. I am happy to talk with you. Please reach out to me during our business hours to discuss this issue further. - Matt Waddell State Farm Agent"
Amber Shultz
July 12, 2024
5
out of
5
rating by Amber Shultz
"Staff super knowledgeable and friendly"
We responded:
"Thanks, Amber! We have worked together for a while and to receive this 5-Start Review from you really means a lot! Thank you for allowing us to continually serve you at Matt Waddell State Farm! Matt your State Farm Agent!"
Lorenzo D (Ld23brooklyn)
June 24, 2024
5
out of
5
rating by Lorenzo D (Ld23brooklyn)
"Worked with me and got a better deal then my current insurance"
We responded:
"Thank you, Lorenzo for allowing us to get you what you wanted for insurance, and we are very happy to serve you at Matt Waddell State Farm! Have a wonderful summer!!"
Amy Seats
May 22, 2024
5
out of
5
rating by Amy Seats
"I have gotten fabulous service and timely responses from Alysia and other staff at this office!! Highly recommended!!"
We responded:
"Thank you, Amy for allowing Matt Waddell State Farm to serve you. Alysia is one of our top people! Always feel free to connect with us!"
Glenn Coonradt
May 2, 2024
5
out of
5
rating by Glenn Coonradt
"Amazingly good experience. Matt and Naomi were over-the-top responsive and answered all our questions with the competence and confidence that only comes from years of experience. Every complex detail was explained in plain language. Best of all, roof coverage (which is huge for us) was better than every other company we checked, and was by far the cheapest policy we found BY FAR! What else? Monthly payment option if you want, and you can pay with credit cards (cash back!) with no additional service fees for any of it. Imagine that! I rarely write reviews, but thought this would be a way to tangibly tell them, and State Farm, "Thank you.""
We responded:
"Wow! Thank you, Glen! Your review means so much to the Matt Waddell State Farm Agent team. We are so glad that we were able to assist with your insurance needs and provide customer service that left you proud of your decision. Please do not hesitate to contact us if you have any questions. – Matt Waddell State Farm Agent"
Yvonne Barraza
April 12, 2024
5
out of
5
rating by Yvonne Barraza
"This is the best insurance I ever had!"
We responded:
"Hi Yvonne, Thank you for your kind words! We're thrilled to hear that you are happy with our services. Our team is committed to providing five-star service, and we are glad to know we met your expectations. - Matt Waddell State Farm Agent "
Steven Montoya
April 10, 2024
5
out of
5
rating by Steven Montoya
"We were shopping around to check pricing before we renewed our old policy just to make sure we were getting the best price. My brother Jon said try State Farm so we did and now they are our new company. Matts group was nothing but helpful and have made the process pain free."
We responded:
"Thank you, Steven! We are so happy to hear you chose the Matt Waddell State Farm office for your insurance needs. Glad we were able to provide you with the service you expected. Feel free to give me a call or stop by anytime to say hello! "
Lynna LePage
February 29, 2024
5
out of
5
rating by Lynna LePage
"Excellent customer service. Extremely nice and professional. They care about your needs and saved us a substantial amount from previous company. We couldna be happier."
We responded:
"The Matt Waddell State Farm Agent team is so grateful for your review! Thank you for taking the time to share your positive feedback. Please let us know if we can help with anything further. – Matt "
Jeffrey Schrader
January 14, 2024
5
out of
5
rating by Jeffrey Schrader
"I've been with State Farm for a long time, >40 years...but with recent price increases (nationwide/multi-company) I was shopping around. Both Matt, and his office manager Naomi understood the need to check what fits my families needs the most when it came to coverages. They offered me several options to think about and based on their work with me I am happy to say I'm staying a happy State Farm policy holder. Thanks, Matt and Naomi...you are the best!"
We responded:
"Hi Jeffrey, the Matt Waddell State Farm team would like to thank you for your thoughtful review. The team appreciates your loyalty to State Farm for over 40 years. We are glad to hear that we were able to provide you with coverage options for you and your family. Thanks again for choosing State Farm, and we hope to serve you again soon. - Matt Waddell."
Amanda Vollmar
January 3, 2024
1
out of
5
rating by Amanda Vollmar
"This office drives me mad! Nothing has been taken care of that I have asked for, I have been paying for an additional driver on my policy for months that I called multiple times to have removed and now that I am trying to cancel it is an absolute nightmare. If you have to go with State Farm pick a different office, these guys just don't have it together."
We responded:
"I am genuinely sorry to hear about your recent experience with State Farm and my agency. We strive to provide helpful service, and even afterhours services may not meet your expectations. Thank you for bringing this to my attention, this is the first time I was made aware of your experience. I am available to discuss the issue further to help us improve our services. I can be reached at 719-375-5536. Thank for being a State Farm customer. – Matt Waddell, Agent."
Keyano Turull
September 26, 2023
5
out of
5
rating by Keyano Turull
"Absolutely fantastic customer service, highly recommended to anyone looking for great people and great quotes!!"
We responded:
"WOW! Thanks, Keyano. In this hard time for us all, it sure is amazing when someone like you recognizes how we can provide service at a high level. Thank you for allowing us to serve you with your insurance needs at Matt Waddell State Farm. "
Timothy Johnson
September 19, 2023
5
out of
5
rating by Timothy Johnson
"Very helpful and accommodating to all needs going forward with insuring my vehicles and home. Thank you for everything"
We responded:
"Thanks, Timothy for the 5 stars! At Matt Waddell State Farm we are so happy to help and serve you for your auto insurance and home insurance. Feel free to reach out to me anytime. Thanks again!"
Javier Galvan
August 17, 2023
5
out of
5
rating by Javier Galvan
"Great fast service. They just helped me save a lot of money on my car insurance for the same coverage I used to have. The process was very easy and simple. Thank you so much."
We responded:
"Thank you for your review, Nanook. I’m glad to hear the Matt Waddell State Farm team was able to efficiently help with your Car Insurance. Give us a call if you need anything further! "
James Fletcher
August 11, 2023
5
out of
5
rating by James Fletcher
"Jake was great with getting me setup with car insurance. Am grateful for the help he provided and how he broke down everything for me to understand. State Farm is definitely reliable and most affordable insurance."
We responded:
"Thanks, James! We love it at Matt Waddell State Farm when we can help with your car insurance, and make something easy to understand. We hope we can serve you for many years to come! We will definitely let Jake know how grateful you are! "
Cleary Akers
August 11, 2023
5
out of
5
rating by Cleary Akers
"Not only were they able to save me almost $100/month on my bundle, but Jake was informative, hospitable, and patient. 10/10 experience."
We responded:
"When we get reviews like this, we celebrate! Thank you, Cleary, and Jake appreciates it too. We are so happy we helped you with your insurance and get to service you at Matt Waddell State Farm. Have a great weekend!"
hirut tesfa
August 4, 2023
5
out of
5
rating by hirut tesfa
"I have a great experience with state farm agent, he gives the best service and quote. Jake, you are awesome! Thank you."
We responded:
"Thanks, Hirut! We love how you shared your great experience with Jake at Matt Waddell State Farm, and how awesome Jake is because we feel the same. Thank you for allowing us to serve your insurance needs! "
Brendon Shaver
July 28, 2023
5
out of
5
rating by Brendon Shaver
"Jake was wonderful setting up my family for the best rates and customer service. Thrilled he was able to assist us."
We responded:
"We are so happy to hear that Jake made your experience a thrilling one. Brandon we are excited to serve you at Matt Waddell State Farm Insurance for many years to come! Stop by to say hi when you have chance! Enjoy your summer!!"
Kate O
July 21, 2023
5
out of
5
rating by Kate O
"Jake contacted me and was helpful abd i was able to get a new auto policy set up 10 days ahead of my old one expiring. It was very easy, done over tge phone, and one less worry when I'm in the middle of moving."
We responded:
"Thanks, Kate! We love hearing how we are helpful. I am glad your new auto insurance at Matt Waddell State Farm was set up the way you want it. We will make sure Jake knows how nicely he was able to help you. We hope your move goes smoothly!"