State Farm® Insurance Agent Matt Waddell
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jean Pineault
August 11, 2026
5
out of
5
rating by Jean Pineault
"Matt's office at StateFarm has been my primary insurance provider for autos and home for over a decade now. They are absolutely fantastic! Call them."
We responded:
"Thank you, Jean, for your wonderful review! I'm so happy to hear that you've been satisfied with our service for over a decade. Your trust means a lot to us. We're always here if you need anything else!"
Carol Lawson
August 6, 2026
5
out of
5
rating by Carol Lawson
"We had a great experience when shopping our auto insurance with Jessica Mullis, a State Farm representative in Arizona, who works with Matt Waddell's office in Colorado Springs. Jessica was friendly, knowledgeable, and took the time to understand our insurance needs. She was able to quote better coverage and save us $200 on the 6-month premium from our previous company.
We met with Matt Waddell at his office. He reviewed everything carefully and provided the documents for our signature. He was professional, patient and made the entire process easy. He introduced us to others in his office and everyone was very friendly.
We highly recommend Jessica Mullis, Matt Waddell and the entire team to anyone looking for great insurance coverage and outstanding customer service."
We responded:
"Carol, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Colorado Spgs. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Matt Waddell and Team "
John Schutz
August 4, 2026
5
out of
5
rating by John Schutz
"Matt and his team are great!"
We responded:
"Thank you, John! I'm happy to hear that you think so highly of our team. We strive to provide the best service possible. Let us know if we can help with anything else!"
Bart Knox
July 29, 2026
5
out of
5
rating by Bart Knox
"Matt and his staff have always been very responsive and helpful! Highly recommend this agency!"
We responded:
"Bart, thank you for taking the time to leave us a review! I'm happy to hear that you find our team responsive and helpful. Your recommendation means a lot to us. Let us know if we can help with anything else!"
Vicki Perez
July 23, 2026
5
out of
5
rating by Vicki Perez
"Very helpful and informative!"
We responded:
"Thank you, Vicki! I'm happy to hear you found our service helpful and informative. We're here to make things as clear as possible for you. Let us know if we can help with anything else!"
Michael Horvat
July 21, 2026
5
out of
5
rating by Michael Horvat
"Great guidance, products and service."
We responded:
"Michael, thank you for taking the time to leave us a review! I'm happy to hear that you appreciated the guidance, products, and service from our office. We're always here to help if you need anything else!"
Ericka Weed
July 11, 2026
5
out of
5
rating by Ericka Weed
"Matt is a phenomenal agent and many of my family members have various policies with him. He’s responsive, knowledgeable, trustworthy, and so easy to work with! I’ve had agents with other companies who are unresponsive and not around when you need to connect and ask questions, and plenty of unexplained premium increases. A family member recommended Matt 6 years ago and I’ve had my auto and renter’s insurance policies with him ever since. I’m now a loyal customer as he’s provided the best service I’ve had. Highly recommend Matt and his team! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️"
We responded:
"Thank you for your review, Ericka! I'm really happy to hear that you've had such a positive experience with us over the years. It's great to know that our responsiveness and service have made a difference for you and your family. We truly appreciate your loyalty and recommendation. Let us know if we can help with anything else!"
Ryan Adragna
July 10, 2026
5
out of
5
rating by Ryan Adragna
"The State Farm Matt Waddell Team is excellent to work. There responsiveness and service in unmatched!"
We responded:
"Ryan, thank you for taking the time to leave us a review! I'm happy to hear that you find our team's responsiveness and service excellent. We strive to provide the best experience possible. Let us know if we can help with anything else!"
D J
July 8, 2026
5
out of
5
rating by D J
"Matt consistently goes above and beyond for his customers. He's stepped in to help on several occasions, and I wouldn't hesitate to recommend him anytime."
We responded:
"Hey, D J! Thank you for taking the time to share this. Your recommendation means a lot to me, and I’m grateful I’ve been able to help when you’ve needed it. It’s been a pleasure assisting you with your property, auto, and commercial coverage, and I appreciate you choosing my office."
Fred cornwell
July 8, 2026
5
out of
5
rating by Fred cornwell
"The group at State Farm are wonderful and work hard for us."
We responded:
"Thank you, Fred, for your kind words! I'm glad to hear that our team has been able to support you effectively. We're always here to help if you need anything else!"
Annika Schroeder
July 1, 2026
5
out of
5
rating by Annika Schroeder
"Naomi and Matt are simply the best! They take care of my entire family and treat every friend I send their way like family too. They’ve helped us with homeowners insurance, auto insurance, umbrella policies—you name it!
What really sets them apart is their dedication to finding the best coverage at the best price. Every quote I’ve brought them, they’ve been able to beat. They’re knowledgeable, responsive, honest, and always willing to go the extra mile.
If you’re looking for an insurance team that genuinely cares about their clients and works hard to save you money, I can’t recommend Naomi and Matt enough!"
We responded:
"Annika, thank you for taking the time to leave us a review! I'm so happy to hear that we have been able to assist you and your family with your insurance needs. It's great to know that our efforts to provide the best coverage at competitive prices are appreciated. We truly value your trust and recommendations. Feel free to reach out if you need anything else!"
Beth Heathcote
June 29, 2026
5
out of
5
rating by Beth Heathcote
"Matt and his staff worked very hard to help us obtain an insurance policy for our home. We really appreciated the dedication and persistence his team showed and made us feel important. I would recommend Matt to take care of your insurance needs"
We responded:
"Thank you, Beth! I'm happy to hear that you felt valued and supported by our team while securing your insurance policy. Your recommendation means a lot to us. We're always here to help if anything comes up!"
Doris Lovett
June 11, 2026
5
out of
5
rating by Doris Lovett
"I have been a satisfied customer for years here. The staff is professional, knowledgeable, helpful and kind. Office manager Naomi Acero is exceptional!
One day, I left the office and found I had locked my keys in the car. The office would be closing soon. I was stressed! I was given an estimated time of arrival of at least 45 minutes to over an hour for help to arrive.
Matt Waddell made arrangements for another company to come out sooner and WAITED WITH ME until help arrived.
After hours!!
I HIGHLY RECOMMEND."
We responded:
"Doris, thank you for the awesome review! I'm so glad to hear that you've had such a positive experience with our team over the years. Naomi and the rest of the staff truly appreciate your kind words. I'm happy I could be there to help when you needed it, and I'm grateful for your recommendation. We're always here to assist you!"
Sonya Garcia
June 10, 2026
5
out of
5
rating by Sonya Garcia
"Great customer customer service. Got a quote for personal items :)"
We responded:
"We're overjoyed to hear that you had a fantastic time with our office! Your positive review means everything to us. Thank you, Sonya!"
Kristi Peterson
June 9, 2026
5
out of
5
rating by Kristi Peterson
"Matt is always so responsive to my questions. He is also always available ti review my policy so that I am getting the coverage i need. It’s very reassuring!"
We responded:
"Thank you, Kristi! It's important to us that your questions are answered and your policy fits your needs. Don't hesitate to reach out if you need anything!"
Tim Besson
June 8, 2026
5
out of
5
rating by Tim Besson
"Matt and his team are amazing! Whether you are dealing with a hail claim or personal articles, the service and response time could not be better. Highly recommend."
We responded:
"Thank you, Tim! I'm really happy to hear that you had such a positive experience with our team. We strive to provide excellent service, whether it's handling a hail claim or assisting with personal articles. Your recommendation means a lot to us. Let us know if we can help with anything else!"
Suzie McKerlie
June 3, 2026
5
out of
5
rating by Suzie McKerlie
"Helpful, friendly and quick to respond."
We responded:
"Suzie, thank you for taking the time to leave us a review! I'm happy to hear that you found our team helpful and friendly. We always aim to provide quick responses to make things easier for you. Let us know if we can help with anything else!"
Taironex Charriez
June 1, 2026
5
out of
5
rating by Taironex Charriez
"Such a great person thanks for the big big help!"
We responded:
"Taironex, thank you for taking the time to leave us a review! I'm happy to hear that you felt well-supported. We're here to help whenever you need us. Thanks for choosing us."
Jen Clark
May 28, 2026
5
out of
5
rating by Jen Clark
"Matt Waddell and Naomi Acero have been helping me and my entire family for years, and they really make us feel like valuable customers and assist us with everything we need in a timely and professional manner. We greatly appreciate them."
We responded:
"Thank you, Jen! I'm glad we were able to assist you. Naomi is a great part of the team! We appreciate your support and thank you for choosing us for your insurance needs. "
Anthony Reyes Jr
May 23, 2026
5
out of
5
rating by Anthony Reyes Jr
"Naomi was an amazing help with my stressful bonded title process! Thank you so much!"
We responded:
"Hey Anthony, thank you for taking the time to leave us a review! I'm happy to hear that Naomi was able to assist you with the bonded title process. We strive to make things as smooth as possible for our customers. Don't hesitate to reach out if you need anything!"
Lynna LePage
May 22, 2026
5
out of
5
rating by Lynna LePage
"Excellent customer service. Extremely nice and professional. They care about your needs and saved us a substantial amount from previous company. We couldna be happier."
We responded:
"The Matt Waddell State Farm Agent team is so grateful for your review! Thank you for taking the time to share your positive feedback. Please let us know if we can help with anything further. – Matt "
Brooks Riddlesperger
May 21, 2026
5
out of
5
rating by Brooks Riddlesperger
"Matt Waddell is great to work with. He shoots straight and lays out options to help us make informed decisions."
We responded:
"Hey Brooks, thank you for taking the time to leave us a review! I'm happy to hear that you find working with us straightforward and helpful. We always aim to provide clear options so you can make the best decisions. We appreciate your support!"
Nancy Thompson
May 19, 2026
5
out of
5
rating by Nancy Thompson
"If you are looking for an insurance agency that truly cares about you and your business, I cannot recommend Matt Waddell and his State Farm team enough.
Having worked with other State Farm agents over the years, I can confidently say no one compares to Matt and his team. What sets Matt apart is that he genuinely takes the time to understand our business and our unique needs. He didn’t just send over policies or make phone calls — he came out to our office, sat down face-to-face with us, and took the time to learn who we are and what matters most to us.
The level of customer service from his entire team is exceptional. Anytime I call, they know exactly who I am — I never feel like “just another policy number.” Every interaction is met with professionalism, kindness, and responsiveness, and you can truly tell that everyone in the office cares about their clients.
In today’s world, it is rare to find this level of personalized service and genuine care. Matt and his team have earned our trust, and we are incredibly grateful to work with them. Highly recommend!"
We responded:
"Thank you so much, Nancy, for your wonderful feedback! I'm happy to hear that you appreciate the personalized service and dedication from our team. It's important to us to truly understand and support your business needs. Your kind words about our approach and service mean a lot to us. If there's anything else we can do for you, just let us know!"
Richard Collins
May 15, 2026
5
out of
5
rating by Richard Collins
"Jeryi went over and above helping me purchase new auto insurance. She was professional and patient with me guiding me through the process. Hands down the most pleasant and easy process I've had buying insurance."
We responded:
"Thank you, Richard! I'm so happy to hear about your positive experience with Jeryi. Her dedication to providing professional and patient service is truly valued in our office. We're glad the process was smooth and pleasant for you. If you need anything else, feel free to reach out!"
Zach Bowen
May 15, 2026
5
out of
5
rating by Zach Bowen
"Matt Waddell and his entire agency have been great to work with. I have multiple Associations insured through his agency and he's always on the short list when reaching out to insure new properties. It's not only the competitive price and strong communication, but also that his agency understands the myriad of tasks a property manager deals with and off loads everything insurance related from my table."
We responded:
"Thank you, Zach! I'm happy to hear that you've had such a positive experience with our office. It's wonderful to know that our understanding of the property management world and our communication have been helpful for you. If there's anything else we can assist with, feel free to reach out anytime!"